Help Centre

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Help Centre

Getting started for Properties

Getting started for Properties

How to manage your Onside property

Managing your property

How do I add a property?

How do I update my property's details?

How do I use the Check-in Rules feature?

What are Check-in Questions?

How do I protect my visitors, staff, and properties?

What is Onside Tasks?

How do I invite my visitors?

How do I get compliant?

How do I disable risk notifications?

How do I order an Onside sign?

Visitors check-in to my property using Onside, how do I manage the property myself?

How do I use the Onside app as a Property Manager or owner?

How do I use the Jobs feature?

How do I see who has checked in to my property without the Onside app?

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Manage Your Property Team

How do I add staff to my property?

How do I re-send an invite?

How do I remove staff from my property?

Manage Your Risks (Hazards)

How is Risk Severity changing?

How do I set up and manage my risk register?

Can I copy my risks?

How do I delete or remove a risk from my risk register?

Manage Your Incidents

How do I manage incidents in Onside?

Emergency Plan

How do I set up my Emergency Plan?

Payment and Billing

How do I upgrade/downgrade my property?

How much does Onside cost?

Reporting

How do I download a report for my properties?

Can I print my risks?