Help Centre

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Help Centre

Getting started for Properties

Getting started for Properties

How to manage your Onside property

Managing your property

How do I create or edit my property?

How do I invite my visitors?

Can I create a property from the app?

How do I use the Property Rules feature?

How do I order an Onside sign?

How do I disable risk notifications?

Visitors check-in to my property using Onside, how do I manage the property myself?

How do I edit my property's boundary?

How do I use the Onside app as a Property Manager or owner?

How do I see who has checked-in to my property without the Onside app?

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Manage Your Property Team

How do I add staff to my property?

How do I delete members from my team?

How do I re-send an invite to a team member?

Manage Your Risks (Hazards)

How do I set up my risk register?

Can I copy my risks?

How do I edit and manage my risks?

How do I delete or remove a risk from my risk register?

Can I add a risk to more than one location?

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Manage Your Incidents

How do I manage incidents in Onside?

Emergency Plan

How do I set up my Emergency Plan?

Payment and Billing

How do I lock / unlock my property?

How much does Onside cost?

Reporting

How do I download a report for my risks, incidents and visitors?

Can I print my risks?