How do I set up and manage my risk register?

Managing your risk (hazard) register

With Onside, adding and managing risks is quick and easy. With our risk templates you an have your first risk added in a few click, ready for your visitors to view. You can even copy your risks across properties to save time!

Check out this video to see how easy it is to set up your risk register, or follow the steps below.

Your Risk dashboard

Once you sign in to your Onside website portal, click the 'Health & Safety' then 'Risks' option in the side-menu to see all risks associated with your company. 

If you have an Onside Teams subscription, this dashboard will include risks your staff have recorded on any Onside property.

With the Risk dashboard you'll be able to filter risks by selecting the 'Pending', 'Unmitigated', 'Mitigating', 'Minimised', and 'Eliminated' cards along the top of the screen, and then filter further if required and download a report based on that.

Risk dashboard

Under the filters you can also sort by column titles, change the risk status and, from the 3-dot button to the right, you can copy and delete the risk.

Risk columns (1)

Add a risk

When adding or managing risks, they will be broken down into 3 sections:
  • Details - Information about the location and details of the risk.
  • Manage - The severity, status, and optionally, the expiry date.
  • Action - Identifying actions that are being taken on the property to reduce the chance of an incident happening with this risk, as well as intended actions. You can then assign those actions as tasks to staff too.

Details

Add information to risk for your staff and visitors to see. For some fields it will be mandatory to have information added, such as property, category, and details.
  1. Location
    To get started, there are a few different ways to set a location for your risk - area, line, pin, sitewide. You can also mix location markers too. Select which kind of location marker by clicking the icons along the bottom of the map. If you don't put a location for your risk, it will automatically apply as 'site-wide'.
    Have a think about what would best suit for that particular risk.
  2. Details
    Select your industry and there will be a variety of fully editable pre-filled risk suggestions we've put together to help make adding risks easier. Here you will find the most common risks for your property type.
    Review the information of the category, title, and details of the risk to ensure it will suit people checking in to your property.

    Can't find the template you need? Check to see if it’s under one of the other industries. Alternatively, you can create a custom risk too, simply skip the template section and start at 'Category'.

  3. Images
    This step is also optional but images naturally stick with us longer, so your visitors and contractors are much more likely to remember the risk. Add up to 5 photos per risk.

Manage

The Manage section is used to keep further information about the risk, but it's completely internal. Only admins will have access to see it and make changes.

  1. Calculate severity
    You can change the 'Consequence' and 'Exposure Likelihood' for the risk which then determines the 'Severity Rating'. If you're not sure which level you should put or how it's calculated, click here to find out more.
  2. Status
    To help you keep track of your risks, there are 4 statuses
    'Unmitigated' - For when the risk has just been reported
    'Mitigating' - You are implemented measures to less the chance of an incident
    '
    Minimised' - Your actions are in place
    '
    Eliminated' - The risk is no longer on the property. Selecting this option will remove the risk from your risk register too.
  3. Assign & expire
    You can use the 'Temporary Risk Expiry Date' to create risks which will eliminate themselves from the risk register at a date set by you, great for short-term risks for example. If a risk will stay on the property, skip this step.
  4. Supporting files

    Add up to 5 files like photos or documents to support your risk. The files will be available to anyone checking in to your property.

    Max 5 files per risk. Each file can be no larger than 20MB

Action

The Action section is used to keep track of the ongoing actions you are actively undertaking or plan to undertake to manage the risk and reduce an incident from occurring.

  1. Management actions
    List the controls you have in place or are working towards that minimise the chance of incidents related to this risk, i.e. signage and fencing is in place.
  2. Converted actions
    If you've identified ways you can mitigate the risk, you can assign tasks directly to staff to undertake that work.
  3. Linked incidents (coming soon)
    See which incidents have occurred as a result of that particular risk.

Risk alerts and reminders

When a risk is recorded, created, or updated, the property admins and company admins will receive an email and Onside app notification.

If a risk is added or updated while someone is checked in to a property, they will also receive a notification from the Onside app.

When risks are dismissed, the person who reported the risk will also be notified via email it has been dismissed and why.

Property-level risk management

If you'd like to focus on just one property when managing your risks, you can also go directly to that property's mapping tab in your web portal and work from there, rather than the full overview of risks in your account on the Risk dashboard.

Risks tab
 
From this view, if you have eliminated or dismissed any risks, you can see them by clicking the clock button.

Risks - History

How are the risks ordered in the reports?

We have risks broken into 3 categories first, showing in order;

  1. No risk management actions
  2. Risk management actions
  3. Eliminated risks

Within each of these categories, they're then organised by potential for most harm (severity), then of that, newest to oldest.

If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co.

Click here to provide feedback, or if you have an idea for an improvement to Onside, you can add it directly to our product board.