How do I download a report for my properties?

Getting to know your risk, incident, and visitor reports

Keep up to date with the health and safety performance of your property, checking visitor numbers, what jobs are being done, etc from your Onside reports.

The guide below will take you through how to generate a report whenever you need. Alternatively, you can watch this quick video;


Firstly, log into your Onside web portal and click on the 'Reporting' option in the side menu.

Property reports

  1. Choose if you'd like a Risk, Incident, Check-in report, or a combination of all.
  2. Choose your date range (any incidents updated in the range will also be included).
  3. Select the property or properties you would like to report on.
  4. Select the file type, PDF or spreadsheet.
    There’s also an option to combine your reports if you have multiple properties – Consolidated spreadsheet.
  5. Click download.

Spreadsheet reports have more information than PDF reports, such as responses to check-in questions and distance from property when checked out.

For the risk reports, the highest-level risks are at the top.
PDF risk reports also use colour coding to group the risks. 

  • Red highlights risks that are not being managed (i.e.some actions to be completed) 
  • Orange highlights risks that have been minimized.
  • Green highlights Risks that have been eliminated.

Click below for examples of the different report types.

Risk report

Incident report

Visitor report

How are the risks ordered in the reports?

Risks are ordered by when they were last modified. From the most recent to the least.

How are the Incidents ordered in the reports?

Company incident reports - Ordered by Date of incident
Property incident reports - Ordered by alphabetical property name (if reporting on multiple properties), then by Date of incident.

If an incident is modified within the date range you've given, it will also show in the report, even if the date of incident is outside the chosen date range, but has been updated in the timeframe.

How are the check-ins ordered in the reports?

Check-ins are simply ordered from the most recent to the least.

For combined property reports, it will group the properties alphabetically first, then by the criteria listed above.

If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co.