What are Check-in Questions?

With this feature, you can ask your visitors questions during their check-in, to which they simply need to answer Yes or No. The answers are then recorded in the spreadsheet version of the property's visitor reports.

Property admins will also be notified via email and app notification when the visitor responds with an "unwanted answer".

To add your own Check-in questions, watch this quick video, or follow the steps below.

Setting up the questions

1. Log in to your Onside Web Portal. 
2. Click on the property you want to add the questions to.
3. Click the + Button to add the questions you want to ask your visitors.
4. Adding your question and giving it a name for your reports,
5. Next you'll be able to customize the question with the following options:
   
   1. Ask on every check-in
   2. Only show for specific jobs (You'll need to choose your jobs first)
   3. Set the Unwanted answer
   4. Advise if it's bio-security related (Biosecurity stand-downs feature required)
6. Click 'Save' in the top right of the screen.
   
   

Check-in questions can also be copied across all of your properties using the button in top right of the page.

How it looks in the app

Your visitors will need to give simple Yes or No responses to the questions you're asking.

If they respond with an unwanted answer, they will get a screen prompting them to speak with the property contact.

If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co

Click here to provide feedback, or if you have an idea for an improvement to Onside, you can add it directly to our product board.