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Who should be the admin for my company?

The features, functionality, and access of Company Admins

A Company Admin has access to everything in an Onside company account, making it the most powerful user type. Senior staff should be assigned this access to have full control and visibility over the account. Typically this would be an Operational Manager and a Health and Safety Manager. If you are currently the Company Admin, but shouldn't be, you can change it to the right person here.

For an overview of Company Admins, read on for further information.

Company Admin access

Aside from managing staff in the company as discussed in this article, having this access will also let you;

  • Set the end of day notifications for your company - Visitors automatically receive a message like this at the time you specify;
    End of day notification 1
    Property admins will be notified via the app 30 minutes later if there are still visitors checked in.
  • Enable End of Day Notifications for Company Admins
  • Assign other company members as Company Admins
  • Enable risk and incident notifications for a Company Admin for all properties
  • Enable Incident notifications of Onside Teams users
  • Manage company incidents
  • Report on any and all teams and properties
  • View and edit any property, staff member, or team
  • Set a company job list for Onside Teams users
  • Access the account's billing and subscriptions
  • Store and download documents
  • Share documents with other Onside companies

I need to change my Company Admin or add another

It's quick and easy to change who is your Company Admin, but you will need to be a Company Admin yourself.

  1. Log in to the Onside Web Portal.
  2. Click 'Company', then 'Members'.
    Members page - 2023 UI
  3. If the person you want to the be a Company Admin is not in the list, invite them.
  4. Click on your profile picture in the top right of the page, then 'Settings'.
  5. Add the person you just invited.
  6. Choose their notifications (if any), then save.
    Company settings page add admin - 2023 UI

They will get an email advising they've been made the company admin. Company Admins can be removed by clicking the X button to the right of their name. If you need to have yourself removed, another Company Admin will need to do this. 

If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co