How to reach us
If you ever need to get in touch with us, we have various methods in which you can reach us;
Support - Support@onside.co
General info - Support@onside.co
Billing - billing@onside.co.nz
NZ - 0800 ONSIDE (667433)
AU - 1800 112334
If you've come up with a great idea for a new feature or improvement in Onside, you can add that directly to our product ideas board so that other users can also upvote it.
If you're needing help right away, you can also chat with us via the Onside website, just click the speech bubble icon in the bottom left and we'll be right with you.
Our normal business hours are 9am-5pm Monday to Friday (NZT). If you contact us outside these hours or on public holidays, it may take us a little bit longer to come back to you, but rest assured we'll be in touch.