Check-in Questions explained for property admins
The Check-in Questions feature is only available on the Essentials and Enterprise plans. Contact us for more information.
Check-in Questions is a feature available to Property and Company Admins.
It's oriented towards biosecurity for properties.
With this feature, you can ask your visitors up to 3 questions during their check-in, which they simply need to answer Yes or No to. The answers are then recorded in the CSV version of the property's visitor reports.
The property admins can also be notified via email and app notification when the visitor responds with a "unwanted answer". To add your own Check-in questions, watch this quick video, or follow the steps below.
The questions will be asked on each visit and do not distinguish between staff and visitors.
Setting up the questions
- Log in to your Onside Web Portal.
- Click on the property you want to add the questions to.
- Click the + Button to add the question you want to ask your visitors (you can have up to 3).
- Choose if you'd like the property admins to be notified if they respond with an unwanted answer and what that unwanted answer would be.
- Add the name of your questions as you want them to show in the reports, I.e 'has been sick in the last x days".
- Click 'Save' in the bottom right of the screen.
Check-in questions can be copied across all of your properties using the copy button in top right of the page.
In the app, your visitors will see the questions like this
If they respond with an unwanted answer, they will get this screen prompting them to speak with the property contact;
If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co