How do I use the Onside app?

A guide to checking in and navigating the Onside app as a visitor

For some, learning something new can be daunting. For others, exciting. Regardless of which side of the fence you typically find yourself on, we've put together this guide to make it nice and easy.

Take a look at the guide below to see how to use the Onside app. Alternatively, watch our video below.

Find the property

Finding a property in the Onside app can be done in four quick ways;

1. When you log in to the app for the first time,  you'll be asked to give location permission to show a list of the closest properties to you (requires internet connection). The first property in the list is the closest.
2. If you tap the 'View map' option, you can see the properties around you that are using Onside in a map view.
   
3. You can type the first few letters (at least 3) of a property name or address in the search bar at the top, this will show the properties that match.
4. If there is an Onside QR code on the property, tap the green button to the right of the search bar to scan it to check-in.

 

Property overview

When you've selected the property you want to check-in to, you will then be taken through the check-in information.

Depending on what has been set up on the property, you may be shown; job selection, departure time, rules, risks and questions.

- Tap 'View map' to see the property boundaries, tasks, and key locations.

- 'Departure' only applies to users with an Onside Teams subscription.

- View the rules and risks that are present on the property.

- Scroll further down to answer Check-in questions, if they've been added.

As you look through each item, the orange circle will turn green, indicating what you've viewed. Once you've looked through all the information click on the 'Check in' button.

The admins of the property will then be notified you've arrived.

View the risks 

- Risks you haven't seen before will have a blue dot. Once you have viewed them, this dot will disappear.  

- The 'site-wide' button is for risks that are not marked on the map. These are typically risks that apply to the whole property. 

- If you have enabled your location, you will show as a blue dot on the map. No one else can see your location on the property. Familiarize yourself with the risks in your work area to keep yourself and your fellow visitors safe. 

If a new risk has been added to the property since your last visit, tap 'New risk' to jump to it.

 

 

 

See who else is on the property

When you check-in to a property you can see who else is checked in from the 'Home' tab. You will be able to call or text the person directly by tapping on their name.

You will also see what job they're doing, the number of visitors with them, and when they checked in.

Report a risk or incident

Using the Onside app means you have a direct line with the people responsible for the property you're on. So, if you spot something, you'll be able to report it directly to them in seconds.

When you've checked in, from the 'Map' tab at the bottom of the screen, tap the green plus button to bring up the risk, incident, and task reporting options.

Choose the action you want to do, complete the reporting requirements, and then submit it.

The Property Admins will be notified as soon as you've submitted it.

 

 

 

 

Using tasks

When you check-in to a property, from time to time you may see blue markers on the map. These are task pins. If you tap on them, you can see what work needs to be done and choose to assign it to yourself.

If you have a task assigned to you, if you change it to 'Done', the creator of the task and the property admins will be notified of your progress.

You can create a task at any time from 'Tasks' in the 'More' tab on the Onside app's main screen, or from the report button on the 'Map' tab while checked in to a property (as shown above). 

Emergency details at your fingertips

If something happens while you're on an Onside property, the emergency plan details are in the 'Emergency' tab.

You'll be able to see where first aid kits and fire extinguishers are, as well as other key points such as AEDs, water sources, and assembly points. Key contacts can be called directly from the app by tapping on their picture or initials  too.

If the Property Admin has added a landing location for a helicopter, landing GPS coordinates will also be available for you to give straight to emergency services.

 

 

 

Your recent check-ins. 

After checking in to a few properties you'll start to build a list of recently check-ins in the 'Home' tab (simply scroll down the page a bit).

The most recent check-in will be the first property, you will also be able to see when you were there last.

This list will hold the last 4 properties you checked in to.

 

 

 

 

 

 

Check-out

Once you have finished your work at the property and it's time to go, tap on the green 'Check-out' button. As easy as that!

Even easier, if you have enabled 'Auto Arrival' you will be automatically checked out when you leave the property's boundary.

 

 

 

 

Needing a quick how-to guide for your staff and contractors? Click here

If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co