A guide for Onside Teams admins
So, you've started using Onside Teams, excellent choice! This article will serve as a reference if you ever have any queries as to how to use and navigate Onside as a Team or Company Admin. Watch the video below for a full overview, or follow the guide below.
To start off with, log into your Onside account via the web portal from our website. Then click the 'All Teams' tab in the sidebar. You'll then be shown your Onside teams.
If you don't have a team yet, or you want to add another, simply click the 'New Team' button in the top right. Create as many as you need.
You'll then be able to add staff into the team, assign Team Leaders, and choose if you want to get overdue calls or just notifications. Click here to find out how.
The properties we visit
The properties your team visits are found under 'Properties' - 'Visited Properties'. Here you'll be able to add all of the properties your staff would visit. Click here to find out more about adding properties to the list and the different types of properties in Onside.
Finding my staff
Knowing your staff's whereabouts is one of the main parts of Onside Teams. The Team Locator dashboard is where you're going to be able to see all of your team member's real-time information, such as which property they're on, what job they're doing, and when they'll leave. Find out more here.
Viewing the team history
You can see your team's history at any time from Team Locator. Simply toggle click the history toggle, set your date range, and voilà. You can also export this info.
Any risks or incidents your team has reported can also be reported on. Navigate to the 'Reporting' tab for this.
f you have any questions about Onside Teams, feel free to give us a call on 0800 ONSIDE or email firstname.lastname@example.org.