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How do I use Onside Teams?

A guide for Onside Teams admins

So, you've started using Onside Teams, excellent choice! This article will serve as a reference if you ever have any queries as to how to use and navigate Onside as a Team or Company Admin.  Watch the video below for a full overview, or follow the guide below.

HubSpot Video

Your team

To start off with, log into your Onside Web Portal from our website. Then click the 'All Teams' tab in the sidebar. You'll then be shown your Onside teams.

If you don't have a team yet, or you want to add another, simply click the 'New Team' button in the top right. Create as many as you need.

Team risks and incidents 3-2

You'll then be able to add staff into the team, assign Team Leaders, and choose if you want to get overdue calls or just notifications. Click here to find out how.

The properties your staff visit

The properties your team visit are found under 'Properties' - 'Visited Properties'. Here you'll be able to add all of the properties your staff would visit. Click here to find out more about adding properties to the list and the different types of properties in Onside.

Visited properties-3

Finding your staff

Knowing your staff's whereabouts is one of the main parts of Onside Teams. The Team Locator dashboard is where you're going to be able to see all of your team member's real-time information, such as which property they're on, what job they're doing, and when they'll leave. Find out more here.

Team Locator 1-2

Viewing the team history

You can see your team's history at any time from Team Locator. Simply toggle click the history toggle, set your date range, and voilà. You can also export this info.

Team locator 2-1

Any risks or incidents your team has reported can also be reported on. Navigate to the 'Reporting' tab for this.


If you have any questions, give us a call on 0800 ONSIDE or email help@onside.co.nz.
Click on the links below to navigate to the other tab's help guides.

How do I use Onside Teams?

Onside Teams - Managing your team

Onside Teams - Visited Properties

Onside Teams - Reporting