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How to use OnSide for Teams - Team Locator

A quick guide on the Team Locator tab for OnSide for Teams

The Team Locator tab is going to be the page you frequent most. It is also the most important, as this is where most of the OnSide for Teams functionality is.

Status - This shows you if the user is currently checked into a property. From the example above, you can see I'm checked into 'Jimy Inc'.

Connectivity - Think of this as a kind of 'last seen'. This will tell you if the user has had mobile signal since checking in. This is very helpful for situations such as the user has missed their check out time and you need to know if this is because they have no signal, or if they might be in trouble. Here are the different possible statuses:

  • Connected - We've talked to their phone in the past 20 minutes;
  • Limited - We haven't talked to their phone for between 20-35 minutes;
  • Not connected - We haven't talked to their phone for over 35 minutes.

If you hover the mouse over the connectivity status, you'll also be shown the exact time they were last seen by our server.

 

Property - The current property the user is signed into. If you click on this it will show you the other properties they have checked into that day.

Check-in - When the user checked-in to the current property.

Check-out - When the user expects to check out of the property.

Duration - How long they have been checked-in to the current property thus far.

 

Reporting

One of the best features of Team Locator is that everything that is shown on the dashboard can be recalled in a report. Click the 'Reporting Tab' at the top of the screen.

By default, when you open this screen it will show all of the current day's information, from all teams and properties.

To change any of these filters, simply click them and make your selection.

Once you're happy with the information you have, simply click the green 'Export' button to get the report in Excel csv format.

If you have any questions, give us a call on 0800 ONSIDE. Click on the links below to navigate to the other tab's help guides.

 

How do I use OnSide for Teams?

OnSide for Teams - Team tab

OnSide for Teams - Business info tab

OnSide for Teams - Customers tab