How to view your current visitors without using the Onside app
From time to time you may need to see who is currently checked in to your property, but you don't have your phone handy to check via the Onside app. Not to worry, you have two options;
The Onside Dashboard
When you first log in to your Onside account in the web portal, the first page you'll land on will be your Onside dashboard.
Depending on which properties you have access to, you'll be able to filter by all of your properties, multiple, or individual.
From the 'Who's here' information on the side of the page, you can see who is checked in. Click on 'View all' to see more detailed information too.
Use reporting
Simply generate a report for your property using the steps below and look at your visitors without a check-out time. These people have not left your property yet.
- Log in to the web portal
- Click the 'Reporting' tab from the side menu under 'Properties'
- Select 'Check-in'
- Choose your date range
- Choose the property
- Select your format and download
- The users without a check-out time are still checked in.
Alternatively, if you have the Onside Kiosk, you could simply tap "Check-out" to see who has yet to check-out from your property.
If you have any questions or need any help, call us on 0800 ONSIDE (NZ), 1800 112334 (AU) or email Support@onside.co