Everything you need to know about Visited Properties
Note: You need an Onside Teams subscription to get this functionality
The Visited Properties tab is where you're going to find, add, delete, and maintain the properties your team visit.
By adding your properties to the Visited Properties list, your team will be able to check-in to them when they visit, even if the property owner or manager doesn't use Onside. The contact person will also receive check-in notifications via email or text message when your staff visit.
To find out more, check out this video or follow the guide below.
Adding properties
After clicking the green 'Add property' button to the top right of the page, you'll see a screen like the one below.
- Property contact info - This is who you would like to receive notifications when your staff check-in to the property. If you provide a phone number, they would receive a txt message.
- About the property - Give the property a name your staff will recognize, as well property type and the address
- Unique Identifier - If your company has a code or number to reference this property for your own uses, you can add it here. You'll then be able to search the Visited Properties list by that ID.
- Boundary - Draw the boundary for the property. if you're in New Zealand, you can also select 'Use LINZ title' and click where the boundary is for the LINZ title.
- Photo - As your staff check-in to properties, it will start to create their 'Recent' list. In this list they can more quickly identify the property by the image you've provided.
Two property types
When you start adding properties to this page, you may notice some will show as claimed and others unclaimed. This is because there are two types of property in this list, and for each type what you're able to do is a bit different:
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- These properties are claimed by other Onside users, so they manage them
- Any Onside user can check-in to these properties, but the information you add to them will only be visible to your own staff
- You can add site information such as risks, emergency info, jobs, and property rules by clicking on the 3 dot option to the right of the contact and selecting 'Manage Property'.
- You will not be able to change the property boundaries.
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- These properties are only visible to your team
- You can change boundaries, names, and addresses, as well as add risks, emergency info, jobs, and property rules by clicking on the 3 dot option to the right of the contact and selecting 'Manage Property'.
Property Contacts and Company Contacts
Property contacts only show for properties which have been claimed. The person listed is managing the property in Onside.
Company contacts are your point of contact for that property and where your staff check-in sms notifications go to when a property has not been claimed.
To change the company contact, select the property or properties you'd like to change the contact for, then click the 'Edit Contact' button.
Delete a property
Properties can be easily removed by simply selecting the property and then clicking the delete button. Alternatively, you can delete properties from the 3 dot menu to the right of the contact.
If you have any questions, give us a call on 0800 ONSIDE or email Support@onside.co. Click on the links below to navigate to the other tab's help guides.