How do I delete or remove a risk from my risk register?

Managing your risks

Here's a quick guide on how to remove a risk from your risk register by eliminating it. Once this is done, visitors won’t see this risk when they check-in to your property. This is useful for risks that might have been added in duplication, are no longer relevant, or have been resolved. 

If you are not sure how to add a risk, check that out here

  1. Log in to your Onside Web Portal through the Onside website
  2. Select the property you want to remove the risk from
  3. Click on the risk you are wanting to remove
  4. Scroll to the bottom of the page
  5. Tick the box “I have completed all the actions”
  6. Select the “Risk is eliminated” option
  7. Click “Save changes” 
remove risk

That’s it! You will now notice that the risk is no longer in your register. When you generate a risk report, you will still be able to see the risks that you have eliminated. 

Risk archive

If you have eliminated or dismissed any risks, you can see them from the Eliminated Risks and Dismissed Reports buttons in the risk register of your property in your Onside web portal.

When risks are dismissed, you'll also be able to see why and by whom in the archive too. The person who reported the risk will also be notified via email it has been dismissed and why.

Eliminated risks

If you have any questions or need help, feel free to call us on 0800 ONSIDE or email