Creating and editing your property

Getting started is super easy. Learn how to create your first property.

Adding Check-in rules

Add rules to your property so visitors know what to do.

Managing your staff and team

Set up your team so they get the right notifications and access.

Setting up your Risk Register

Get your risk register set up and ready for your visitors.

Creating your Emergency Plan

It's essential to have an emergency plan ready for your visitors.

Creating your property's job list

Create a job list for your visitors to choose from.

Generating your reports

See how to generate the reports you need about your property.

Managing Incidents

See how to manage incidents reported on your property.

Using the Onside app

Find out ways that you can manage your property from the mobile app.

Asking your visitors questions

Ask your visitors up to 3 questions and get notified based on their response.

Add your property's key areas

Segment your property by block or show tracks to help provide extra info to visitors upon check-in.

Using Tasks in Onside


Create and allocate work that needs doing to your staff. You can also show tasks to your visitors.

Set up your Onside Kiosk - Android

Onside's tablet check-in option is great to have available for visitors who have arrived without the app.

Set up your Onside Kiosk - iPad

Onside's tablet check-in option is great to have available for visitors who have arrived without the app.

No video selected

Select a video type in the sidebar.

Got questions or need some help? Give us a call on 0800 ONSIDE (NZ), 1800 112334 (AU), or email help@onside.co.nz