Property tracking vs people tracking
A common concern for users new to Onside is the belief they're being tracked by using the Onside app. This is not the case.
Onside only keeps a record of which properties a visitor checks-in to and if they were onsite, 200m+, 1km+, or 10km+ away from the property when they checked in, not the exact location of the user or where they go after they leave. The user themselves will see where they are on the property in relation to the boundary as a blue dot, such as the example in the image to the right, however no one else can see this.
If you have our Auto Arrival feature enabled, your location will be used to determine if you are inside the boundaries of the property. That location information is then discarded, as it has served its purpose. It is not stored or shared.
So rest assured, if you've gone to the local pub after a long day at work, we don't know you're there, and neither does any Onside user.
If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co