How do I use the OnSide app as a Property Manager or owner?
In this article we will show you how to;
- View your own properties
- View who is on your property
- Report a risk or incident
- View your safety information
- View the emergency plan
- Invite visitors and contractors
- Check in to someone else's property
You will need to make sure that you have registered for an account, and set up your properties through your web admin portal.
View who is on your property
To view who is on your property, select the property you would like to view. This will open up into the “Visitors” tab. Here you will see a running list of who is signed into the property as well as a history of visits. If you need to discuss anything with one of your visitors click on either the text or call icon next to their name.
Report a risk or incident
In the “Safety” tab near the bottom of the screen you will see that you can “Report a new risk or incident”. If something should happen on one of your properties, tap on the “Report a new risk or incident” writing to report it. Select if you would like to report an incident or risk, complete the form, and then submit the report.
Once the new risk or incident is reported click the back arrow up the top left hand side of the screen.
View your safety information
You can click into the “Safety” tab to review the risks, just tap on the risk icon. If you need to, you can also zoom in and out of the map. The blue dot on the screen indicates your location. Make sure that the area you are going to be working in is safe and that there isn’t anything you need to be aware of. Risks you haven’t yet seen are red, those you have viewed will be white. Check out the risks that don’t have a set location by clicking on “View other risks”.
View the emergency plan
Emergency plan details are in the “Emergency” tab, you will be able to see where first aid kits and fire extinguishers are. You can also see key contacts, their contact phone numbers and GPS coordinates if you should need them for emergency services. To set this up sign into your web portal.
Check into someone else's property
Find the property
Click on “Search for address or name…”
If you allowed locations services for the OnSide app when it first started, the properties at the top of the list are the closest, and most likely the property you are nearest.
The other way to find a property is to type the first few letters(at least 4) of a property name in the search bar at the top, this will pull up a list of properties that match. Select the one you wish to view.
View the risks
When you have identified the property you want to view, tap on it, this will bring up the property and risk information with a blue dot on the map depicting where you are on the property (if you are there).
Risks on the map that you haven’t seen before will be red, once you have viewed them the icon will change to white. Make sure that you familiarize yourself with the risks in your work area.
There are also risks that are not marked on the map, these are risks that could be anywhere on the property, click on “View other risks” to see these. Make sure you click into each one and review the information to keep yourself and your team safe.
Check in
Once you have read and agreed to the Terms and Conditions and looked through the risk information you can click on ‘Got it’ and the risk icon will turn white. Depending on if the property owner has the features enabled, you may also get a screen asking for what job you're there to do, as well as the property rules. Once you have passed these screens and tapped the “Check in to property” button, you will be checked in and an alert will go to the property manager to advise them you are there. Once you are checked in, the view is mostly the same as it is for the properties you manage, one tab is different, here you'll have a fourth “Contact” tab. In the contact tab you will have the property contact details.
Check out
Once you have finished at the property, reopen the app and click on the orange “check out” button near the top of the screen.