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      How do I show my company's name when checking into a property?

      Steps show your company name when checking in to a property

      Sometimes when you visit a property, the property owner/admin or the other visitors may not recognize your name and wonder where you're from. The great news is that you can show your company name to them when you check-in.

      When you first created your account, you would have been asked which company you're part of. The name of your company is what shows along with your name when you check-in.

      From the Onside app

      You can join an existing company in Onside or create a new one, right from the app. It's important to search for your company first. Creating duplicate companies will cause issues later on.

      1. Open the Onside app and make sure you're logged in.
      2. Tap the sidemenu button in the top left of the screen, it will look like 3 lines Menu (1).
      3. Tap the edit icon.
      4. Tap 'Join a company' at the bottom of the pop up.
      5. You will then be prompted to search to see if your company is already in Onside. Alternatively, tap "Create a company" if it's not there.

      From the Onside Web Portal

      A Company Admin can invite you in to a company from the Company Members page. If you are unsure who the admin is, you can get in touch with us and we can facilitate this.

      If your company doesn't exist in Onside yet, you can go to your web portal and click the 'Company' option in the sidebar to create it.

      How to change an existing company name

      You will need to be the Company Admin to change this. If you're not and you should be, please get in touch with us.

      1. Log into your Onside account via the Onside web portal.
      2. Click 'Company' in the sidebar.
      3. Click 'Settings'.
      4. Edit the company name in the 'Name' field.

      Adding other staff to your company

      1. Click the 'Members' option in the sidebar.
      2. Click 'Invite' in the top right.
      3. Try searching for the name or email of the person first.
      4. If they're not in our database, click "Create new user".
      5. Enter their details and send the invite. They'll be notified by email and text message.

      If you have any questions or need any help, you can reach us on 0800 ONSIDE (NZ), 1800 112334 (AU), or email Support@onside.co