How do I delete members from my team?

Delete or remove a team member from your property

It's important to ensure that you have the right people in your team, that's why we've made it super easy to manage your staff.

  • Log into your Onside web portal
  • Select the property you want to remove a team member from.
  • Click into the “Team” tab.



  • Click on the person you want to remove.
  • Scroll down and click “Remove team member”. 

  • Click “Delete” on the remove team member pop up page.

Note: If you're deleting a team member because their email address is wrong, delete the phone number first, then save, then delete the user. This will stop a "Phone number is in use" message when you try to re-add them with the correct email address.

If you need any help with this or have any questions, please call us on 0800 ONSIDE or email help@onside.co.nz.